Privacy Policy

RM Exterior Services (referred to here as "we," "us," or "our") operates this website and runs lead forms on platforms such as Facebook and Instagram. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

When you request a quote through a form on this site or through one of our Facebook or Instagram instant forms, we collect the details you choose to give us, which usually include your name, phone number, email address, zip code, and the service you are interested in. We may also receive basic technical information such as your device type and general location through standard website analytics and advertising tools.

How we use your information

We use the information you provide to contact you about your quote, to schedule and carry out the service you requested, and to answer any questions you send us. We may also use it to send occasional follow ups about your project or our services. We do not sell or rent your personal information to anyone.

Tools and partners we use

We rely on a small number of trusted services to run our website and our ads. Form submissions on this site are delivered to us through Web3Forms, and we use the Meta (Facebook and Instagram) Pixel and lead forms to measure and improve our advertising. These partners process limited information on our behalf and maintain their own privacy practices.

How long we keep it

We keep your information only as long as we need it to provide our services and to keep reasonable business records. You can ask us to delete your information at any time and we will do so unless we are required by law to keep it.

Your choices

You can ask us to stop contacting you at any time by replying to one of our messages or calling us. You can also request a copy of the information we hold about you, or ask us to correct or delete it, by reaching out using the contact details below.

Contact us

If you have any questions about this policy or about your information, please contact RM Exterior Services by phone at (865) 333-0788 or by email at rmallexteriorservices@gmail.com. We serve Knoxville and the surrounding East Tennessee area.

Changes to this policy

We may update this policy from time to time. When we do, we will update the date shown at the top of this page.